Ringhouse

When nobody picks up,
your 24/7 agent does

Answers after hours and when the team is busy

Captures the details

Transfers to the right person on your team when needed

Books the job straight into the calendar

From $10 per user, per month

500 receptionist minutes included, then $0.04 a minute.

Create my agent →

It picks up when you can’t.

Three moments it can take the call. You switch each one on.

Knowledge base

Teach it your business.

Give it your menu, your prices and your opening hours. It answers from what you gave it, in your words.

  • ✓Upload a PDF or write a page
  • ✓Switch a source on or off per receptionist
  • ✓It says so when it does not know
Knowledge baseTurn on sources here to let your AI receptionist use them when answering callers.
Menu.pdf2 days ago
Opening hours and addressLast week
Catering pricesLast month
+Add a knowledge source

Do you do a gluten-free base?

8:12 pm

We do. It is thirty rand extra on any pizza.

8:12 pm
From Menu.pdf
Skills

Tell it what to do when a caller asks.

Write it the way you would brief a new hire. Type a slash to have it take an action.

SkillsAdd skills to tell your AI receptionist what to do when a caller asks about something specific.
🎉Catering requests2 actions
🧾Order problems1 action
📍Directions and parkingNo actions
🎂Birthday bookings1 action
+Add a skill
🎉Catering requests
DescriptionInternal note — not sent to the AI.Anyone asking about catering or a large order
InstructionsWhat the receptionist should do when this comes up. Type / to have it take an action.
Ask how many people and what date.If it is more than 30 people,Transfer callLSto the catering team.OtherwiseBook an appointmentfor a tasting, thenSend SMSwith the catering menu, or /
ActionsSend SMSTransfer callBook an appointmentCustom Tools{ }Check order status{ }Add to mailing list
🎉Catering requests
DescriptionInternal note — not sent to the AI.Anyone asking about catering or a large order
InstructionsWhat the receptionist should do when this comes up. Type / to have it take an action.
Ask how many people and what date.If it is more than 30 people,Transfer callLSto the catering team.OtherwiseBook an appointmentfor a tasting, thenSend SMSwith the catering menu, or /
ActionsSend SMSTransfer callBook an appointmentCustom Tools{ }Check order status{ }Add to mailing list
Calendar
Google CalendarConnected
Add bookings toThe one calendar we write to.Bookings
How long a booking is30 minutes
Check for conflictsA time that is busy on any of these is never offered.BookingsSipho · personal
BookingsFRI145 PM6 PM7 PM8 PM9 PMPrivate party6 – 7pmZanele Mahlangu · table for 127 – 7:30pmBooked by the receptionist
Calendar

It books straight into your calendar.

Connect Google Calendar or Cal.com once. The receptionist offers the times that are really free and puts the booking in.

  • ✓Google Calendar or a Cal.com event type
  • ✓A time that is busy is never offered
  • ✓You set when a caller may book
Custom tools

Connect it to your own systems.

Give it a web address and say when to use it. On a call it asks for what it needs, sends it to your system, and says the answer back.

  1. The caller asks

    Where is my order? It’s A-1042.

    8:12 pm
  2. →
    It uses your tool{ }Check order statusorder_numberA-1042
  3. →
    Your system repliesPOST /orders200 “Out for delivery, ten minutes away”
  4. →
    It says it back

    It’s out for delivery, about ten minutes away.

    8:12 pm
Skills

Brief it in plain English. Type a slash to make it act.

No flowcharts and no code. The actions sit inside the sentence.

If the caller wants catering for more than 30,

Transfer callLSto the catering team.

OtherwiseBook an appointmentfor a tasting,

then/send

Call8:12 pm
AI summaryZanele wants the back room for twelve on Friday at 7. Booked into the calendar. Asked for the catering menu by text.

Here is our catering menu: siphospizza.co.za/catering. See you on Friday.

8:14 pm
Sent by the receptionist
After the call

You get the call, written up.

Every call it takes lands in the same inbox as the rest, with the recording, the transcript and a summary, and anything it sent or booked.

  • ✓A summary on the call, the moment it ends
  • ✓The texts it sent, in the same thread
  • ✓Hand the conversation to a person from there
Call analytics

See exactly what it handled.

Call analytics counts the calls the receptionist took beside the ones your team did, so you can see what it saved.

  • ✓Calls by who answered: teammate, AI, voicemail, missed
  • ✓Filter to the AI’s calls and read each one
  • ✓Recording, transcript and summary on all of them
41calls answered by the AI this week
MTWTFSS
TeammateAI receptionistMissed

One phone system for your whole team.

This page is one part of it. Here is what else answers, routes and reports on your line.

CallMissed9:41 am
Voicemail0:241x9:41 am
L
Call3m 12s9:50 am
Calls

One inbox for every call your team gets, with one thread per customer.

See calls

Questions about the receptionist

Yes. Port it over, or point your existing line at a Ringhouse number. Callers dial what they have always dialled.

Whenever you tell it to. After hours, at weekends, or only once your team has had the call ring out.

It says so, takes the details and hands the caller to whoever you nominate. You get the summary either way.

No. Describe the business in plain English and add a skill for anything specific you want it to handle.

Pick a voice, or clone your own. It holds that tone for the whole call and interrupts the way a person does.

It is in the $10 per user plan, with 500 receptionist minutes included and $0.04 a minute after that.

Never miss
another call.

Switch it on for the moments you can’t pick up, and read what it did in the morning.

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