One thread per customer.
Calls and texts together.

Every call, voicemail and text from the same person lands in one place — with a recording, a transcript, and room for your team to talk about it.

Joshua Harris07700 900104

Hi — we need pizza for 40 people on the 14th.

9:12 am

📞Call4m 29s9:20 am
1 comment

12:30 drop works — I’ve moved the run forward. Quote is on its way.

9:34 am

Powerful collaboration, made simple.

WorkspaceNumbers

Numbers

The phone numbers your team calls and texts from.

SearchBuy number
NumberCapabilitiesUsersActions
📞Main line0161 555 0100
🍕Order Line UK07575 574077
📦Deliveries0161 555 0142
🧾Accounts0161 555 0188
🛠Workshop0161 555 0155

Texting, the way a business needs it.

Customers text now. Answering them from somebody’s personal mobile is not a system — this is.

Joshua Harris

07700 900104

Hi — do you have pricing for the 20-seat plan?

SnippetsNew snippet
PricingHi {{first_name}}, our plans start at $19 per user…
Opening hoursWe’re open 9–5 ET, Monday to Friday. Leave a…
Callback promiseThanks {{first_name}} — someone will call you back…
↑↓ navigate↵ insertesc close
/
/
Send

Auto-replies

Text people back automatically when nobody answers.

Calls

Missed callnobody picked up

During hours“Sorry we missed your call — reply here and we’ll get right back to you.”
After hours“Thanks for calling. We’re closed now — back at 9am.”

Voicemail leftthey recorded something

During hours“Got your message — we’ll reply shortly.”
After hoursAdd a message
Texts

Incoming textthey texted first

During hoursAdd a message
After hours“We’re closed. Back at 9am.”

Never more than one auto-text to the same person every 3 hours.

AllOpenArchived
Joshua Harris9:34 am
12:30 drop works — I’ve moved the run forward.2
Priya Raman9:12 am
Can you do the 14th? We would need the trailer…
Dean OkaforYesterday
Sent the quote at £480 all in.
Marta LewandowskaYesterday
Thanks — see you Saturday.1
Tom WhitfieldTuesday
Do you cover Hackney on a weekday?
Aisha BelloMonday
Perfect, booked in for the 22nd.

Saved replies

The answers you type every day, one keystroke away — and shared with the team, not stuck on one phone.

Auto-replies

A missed call texts the customer back on its own, with a different message in hours and out of them.

Open or Archived

Every thread sits in Open until somebody archives it — so the list is what the team still has to do.

It rings wherever you are.

One number, signed in on everything you own. Whoever is nearest picks up.

Mac

A real desktop app, with your call history and a dialler that is always a keystroke away.

iPhone and Android

The same inbox in your pocket — and it rings there, on your business number.

The browser

Nothing to install. Sign in and answer, from any machine you happen to be at.

All of them at once

A call rings every device you are signed in on, so it does not matter which one you are near.

Get a business line today.

Pick a number, invite your team, and start answering. Free for seven days.

One system for the whole phone.

The inbox is one part of it. Here is what else answers, routes and reports on your line.

AI receptionist

Answers, takes a message, and texts you the summary.

Learn more

Call flow builder

Decide what happens to every call before anyone picks up.

Learn more

Call queues

Callers wait in line and reach the next person free, instead of ringing out.

Learn more

Call analytics

The hour you are losing, and who is answering the most.

Learn more

FAQ

Yes. Porting is free and we handle the paperwork with your old provider. Your old line keeps ringing until the switch completes, so nothing goes quiet in between.

That is the point of it. Everyone on the team sees the same threads, and whoever is free replies. The customer only ever sees the one number.

The call goes to voicemail, you get the recording written out, and an auto-reply can text the caller back on its own — with a different message in hours and out of them.

Yes. One thread per customer holds both, in the order they happened, along with any comments your team left on them.

There is an app for iPhone and Android, a Mac app, and the browser. A call rings every device you are signed in on.

Not for calls and texts within the US and Canada. International is billed by destination, and receptionist minutes past the first 500.

Put your whole business
on one number.