ANALYTICS
Which hours you miss, who answers fastest, how long people wait, and which number brings the work in. Measured rather than guessed.
CALL VOLUME
Every call plotted by what happened to it. Hover any column for that day's exact number — no export, no counting rows in a spreadsheet.
See call volume
WHO ANSWERS
Teammate, AI receptionist, voicemail or missed — split four ways with real counts. It settles the question of whether one person is carrying the phone.
See the breakdownANSWER RATE
One number that tells you whether last month's change worked. Set a target and watch whether the line sits above it or below it.
See answer rateTALK TIME
The average length of an answered call, and how it moved day to day. Long calls aren't bad — they tell you when one person is carrying the phone alone.
See talk timeMESSAGES
Every message in and out of your business number, split by direction — or by who sent it, once the AI receptionist starts replying for you.
See message volumeBUSIEST TIMES
Every hour of every weekday, shaded by volume. It is rarely the hours you have staffed, and almost never what anyone would have guessed.
Filter by number
Look at one line on its own, or the whole business together.
Pick your window
Last 7, 30 or 90 days, grouped by day or by week.
Messages too
Sent against received, so texting gets the same treatment as calls.
Export anything
CSV out, so the numbers can sit next to the rest of your books.
Pick a number, invite your team, and start answering. Free for seven days.
