Move the number your customers already know to Ringhouse. Porting is free, we deal with your old carrier, and your line keeps ringing until the moment it moves.
The old line works right up to the switch. Calls start ringing in Ringhouse the moment it happens.
You sign once. We file it with your old carrier and tell you the day it moves.
You send the number and the details on your bill.
Your old carrier confirms the number can move.
The carrier sets the day. Your line works as normal.
Calls start ringing here, with no gap.
Have them ready and the form takes a couple of minutes. They have to match your old carrier’s records exactly.
Almost every delay is one of these. We check the first two with you before anything is filed.
The account holder on the form has to match the bill, letter for letter.
✓Copy it straight off the billSome carriers will not release a number until the account is settled.
✓Pay the last bill firstCancelling releases the number back to the carrier, and the port fails.
✓Leave it running. It closes itselfBoth put your existing number on Ringhouse. Pick by how tied you are to the carrier you have.
It moves to us. Your old account ends.
The number stays put. We connect to it.
Don’t see yours? Ask us and we’ll check it can move.
This page is one part of it. Here is what else answers, routes and reports on your line.
One inbox for every call your team gets, with one thread per customer.
Is porting free?
Yes. We do not charge to move a number in, and we handle the paperwork with your old carrier.
Will my phone stop working during the move?
No. Your old line keeps working the whole time. The switch happens at the end, not the beginning.
What do I need to start?
The account holder's name, your account number and any PIN, the billing address, and a recent bill showing the number.
Should I cancel my old service?
No. Cancelling releases the number and the port fails. The old account closes itself once the port lands.
What can hold a port up?
A name that does not match the bill exactly, or an unpaid balance on the old account.
Can I use Ringhouse before my number moves?
Yes. Start on a Ringhouse number today and point your old line at it until the port completes.
Which numbers can move?
Tell us the number and we will check it with the carrier before you sign anything.
What if I would rather keep my carrier?
Bring it. Connect your SIP trunk and the number stays exactly where it is.
Send us the number and the details on your bill, and we'll take it from there.
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