Calls & voicemail

Answering, transferring, recording and picking up voicemail.

6 articles

Transfer a callHand a caller to a teammate. The caller hears ringing until your teammate picks up, and comes back to you if they don't.Add someone to a callBring a teammate, a contact or any number into a call you're on, so everyone can talk together.Record callsRecord every call to a number automatically, or start and stop recording during a call. Then play or download it later.Set up voicemailLet callers leave a message when nobody answers or when you're closed, and find the messages they leave.Call back a missed callFind the calls nobody answered and ring the caller back from the right number.Notes, transcripts and summariesWrite down what was agreed during a call, talk it over with your team, and read what was said afterwards.

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