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Knowledge base

Getting started

Create your account, get the apps and make your first call.

8 articles

Calls & voicemail

Answering, transferring, recording and picking up voicemail.

6 articles

Popular articles

Transfer a callHand a caller to a teammate. The caller hears ringing until your teammate picks up, and comes back to you if they don't.Add someone to a callBring a teammate, a contact or any number into a call you're on, so everyone can talk together.Record callsRecord every call to a number automatically, or start and stop recording during a call. Then play or download it later.Set up voicemailLet callers leave a message when nobody answers or when you're closed, and find the messages they leave.Answer a callGet each device ready to ring, answer on the web, iPhone or Android, and choose which devices ring you.Call back a missed callFind the calls nobody answered and ring the caller back from the right number.Notes, transcripts and summariesWrite down what was agreed during a call, talk it over with your team, and read what was said afterwards.Set your availabilityPause calls with Do not disturb, choose which devices ring, and send calls to your mobile when you're offline.

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