Set your availability
Pause calls with Do not disturb, choose which devices ring, and send calls to your mobile when you're offline.
Updated 27 October 2026
Three settings decide when calls reach you. All three live in Settings → Preferences on every device.
| Setting | Use it to |
|---|---|
| Do not disturb | Stop calls ringing you for a while |
| Ring me on | Choose which of your devices ring |
| Fallback number | Send calls to another phone when your devices can't be reached |
Do not disturb
- 1Click your name at the top of the sidebar.
- 2Point to Do not disturb and choose how long.
You can also set it in Settings → Preferences.
- 1Tap your face at the top left of the inbox.
- 2Tap Do not disturb and choose how long.
You can also set it in Settings → Preferences.
- 1Tap your face at the top left of the inbox.
- 2Tap Do not disturb and choose how long.
You can also set it in Settings → Preferences.
| Choose | Calls stop ringing you |
|---|---|
| For 2 hours | For the next 2 hours |
| For 5 hours | For the next 5 hours |
| Until end of day | Until the end of today |
| Off | Turns Do not disturb off now |
While it's on, no calls ring you, your fallback number included, and you don't get missed-call notifications. The only calls that still reach you are ones a teammate transfers to you on purpose. Callers go to whoever else your number rings, or to what happens when nobody answers.
Choose which devices ring
Under Ring me on, turn each of your signed-in devices on or off. See Answer a call for the steps.
Forward calls to your mobile
A fallback number is another phone, like your personal mobile, that Ringhouse calls when it can't reach any of your devices: they're switched off, or have no internet.
- 1Open Settings → Preferences.
- 2Turn on Fallback number.
- 3Choose the country, type the number, and click save.
- 1Tap Settings → Preferences.
- 2Tap Fallback number.
- 3Turn on Enabled, choose the country and type the number.
- 4Tap Save.
- 1Tap Settings → Preferences.
- 2Tap Fallback number.
- 3Turn on Enabled, choose the country and type the number.
- 4Tap Save.
Questions
Will a transfer still reach me on Do not disturb?
Yes. A teammate handing a call to you on purpose rings you even on Do not disturb.
Why didn't my fallback number ring?
It only rings when Ringhouse can't reach any of your devices. If one of them got the call, the fallback isn't used. Also check that it's turned on and that Do not disturb is off.
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